Inclusive design

Inclusive design is a design process (not restricted to interfaces or technologies) in which a product, service or environment is optimized for a specific user with specific needs. Usually, this user is an extreme user, meaning that this user has specific needs that are sometimes overseen with other design processes. By focusing on the extreme users, Inclusive design will enable them to be able to use it, while a lot of users that are having (temporary) similar needs will also be covered.[1]

Inclusive design and Universal design

Both Inclusive design and Universal design have as a goal to make a product, service or environment more inclusive, meaning that a wider diversity of people can make (easy) use of it. One of the differences is that universal design is mostly used in the built environment and product design to make sure that the building or product is accessible for different groups of disabilities. Inclusive design is mostly used in Digital design and tries to overcome grouping disabilities but looks at individuals with their needs, desires, and abilities. [2].

Steps to inclusive design

Here are steps that are typical to inclusive design: [3]

  1. Recognize exclusion:
  2. Solve for one, extend to many.
  3. Learn from diversity.

See also


  1. "What is inclusive design?". Retrieved 2019-05-24.
  2. "inclusive design research centre OCAD University, What is inclusive design".
  3. "Inclusive Design".

Further reading

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