Great Western Railway (train operating company)

Great Western Railway (GWR)[2] is a British train operating company owned by FirstGroup that operates the Greater Western railway franchise. It manages 197 stations and its trains call at over 270.[3] GWR operates long-distance inter-city services along the Great Western Main Line to and from the West of England and South Wales, inter-city services from London to the West Country via the Reading–Taunton line and the Night Riviera sleeper service between London and Penzance. It also provides commuter and outer-suburban services from its London terminus at Paddington to West London, the Thames Valley region including parts of Berkshire, parts of Buckinghamshire and Oxfordshire; and regional services throughout the West of England and South Wales to the South coast of England. GWR was due to begin operating the Heathrow Express service under a management contract on behalf of Heathrow Airport Holdings from August 2018;[4] however, this was later deferred to November 2018.

Great Western Railway
  • InterCity Great Western
    4 February 1996  31 March 2006
  • Greater Western
    1 April 2006  31 March 2020[1]
Main region(s)London, Thames Valley, South West England, South Wales
Other region(s)West Midlands, South East England
Fleet size
Stations called atover 270
Stations operated197
Route km operated2129.2
National Rail abbreviationGW
Parent companyFirstGroup
Gauge1,435 mm (4 ft 8 12 in) standard gauge
Electrification25 kV 50 Hz AC OHLE

The company began operating in February 1996 as Great Western Trains, as part of the privatisation of British Rail. In December 1998 it became First Great Western[5] after FirstGroup bought out its partners' shares in Great Western Holdings. In April 2006, First Great Western, First Great Western Link and Wessex Trains were combined into the new Greater Western franchise and brought under the First Great Western brand. The company adopted its current name and a new livery in September 2015 to coincide with the start of an extended franchise that is due to run until April 2020.[1] The franchise carries around 105 million passengers a year.[6]


As part of the privatisation of British Rail, the Great Western InterCity franchise was awarded by the Director of Passenger Rail Franchising to Great Western Holdings in December 1995 and began operations on 4 February 1996. Great Western Holdings was owned by some former British Rail managers (51%), FirstBus (24.5%) and 3i (24.5%).[7][8]

In March 1998, FirstGroup bought out its partners' stakes to give it 100% ownership.[9][10][11] In December 1998, the franchise was rebranded as First Great Western.[12]

On 1 April 2004, First Great Western Link began operating the Thames Trains franchise. It operated local train services from Paddington to Slough, Henley-on-Thames, Reading, Didcot, Oxford, Newbury, Bedwyn, Worcester, Hereford, Banbury and Stratford upon Avon. It also operated services from Reading to Gatwick Airport (via Guildford and Dorking), and from Reading to Basingstoke.[13]

On 1 April 2006, the Great Western, Great Western Link and Wessex Trains franchises were combined into a new Greater Western franchise. FirstGroup, National Express and Stagecoach were shortlisted to bid for it. On 13 December 2005, it was announced that FirstGroup had won the franchise.[14] Originally, First planned to subdivide its services into three categories based on routes.[15] Following feedback from staff and stakeholders, the decision was taken to re-brand and re-livery all services as 'First Great Western'.[16]

In May 2011, FirstGroup announced that it had decided not to take up the option to extend its franchise beyond the end of March 2013. FirstGroup stated that, in the light of the £1bn plan to electrify the Great Western route from London via Bristol to Cardiff, it wanted to try to negotiate a longer-term deal. CEO Tim O'Toole said: "We believe we are best placed to manage these projects and capture the benefits through a longer-term franchise."[17]

By not taking up the option to extend its original franchise contract for a further three years, FirstGroup avoided having to pay £826.6m to the government; it received extra subsidies totalling £133m from the government in 2010.[18]

In March 2012 Arriva, FirstGroup, National Express and Stagecoach were shortlisted to bid for the new franchise. The winner was expected to be announced in December 2012, with the new franchisee taking over in April 2013.[19] But it was announced in July 2012 that the franchise would be extended, due to the late issue of the Invitation to Tender (ITT).[20] The ITT ran from the end of July until October 2012. The winner would have been announced in March 2013, and taken on the franchise from 21 July 2013 until the end of July 2028.[21] The new franchise would include the introduction of new Intercity Express Trains, capacity enhancements and smart ticketing.[22] The award of the franchise was again delayed in October 2012, while the Department for Transport reviewed the way rail franchises were awarded.

In January 2013, the government announced that the current competition for the franchise had been terminated, and that FirstGroup's contract had been extended until October 2013.[23] A two-year franchise extension until September 2015 was agreed in October 2013,[24][25] and subsequently extended until March 2019.[26][27][28] A further extension to April 2019 was granted in March 2015.[29]

The refurbishment of first-class carriages in 2014 included interiors that featured a new GWR logo[30] and no First branding. The whole company was rebranded as Great Western Railway (GWR) on 20 September 2015 and introduced a green livery in recognition of the former Great Western Railway.[31][32] The new livery was introduced when HST interiors were refurbished, and on sleeper carriages and Class 57/6 locomotives.[33]


Great Western Railway is the primary train operator in Devon, Cornwall, Somerset, Bristol, Berkshire, Wiltshire, Gloucestershire and Oxfordshire.

The following is a simplified list of off-peak weekday service from the December 2019-May 2020 timetables.

Main line services

London to South Wales
RoutetphCalling atStock
London Paddington to Cardiff Central1Reading, Swindon, Bristol Parkway, Newport800
London Paddington to Swansea1Reading, Swindon, Bristol Parkway, Newport, Cardiff, Bridgend, Port Talbot Parkway, Neath
1 train per day continues to Carmarthen
London to Bristol and Somerset
RoutetphCalling atStock
London Paddington to Bristol Temple Meads2Reading, Didcot Parkway, Swindon, Chippenham, Bath Spa
Some services are extended to Weston-super-Mare and Taunton during peak periods, limited services are extended to Exeter St Davids, Paignton, Plymouth and Penzance.
London to Plymouth and Cornwall
RoutetphCalling atStock
London Paddington to Plymouth1tp2hReading, Taunton, Tiverton Parkway, Exeter St Davids, Newton Abbot, Totnes802
London Paddington to Penzance1tp2hReading, Taunton, Tiverton Parkway, Exeter St Davids, Newton Abbot, Totnes, Plymouth, Liskeard, Bodmin Parkway, Lostwithiel, Par, St Austell, Truro, Redruth, Camborne, St Erth
Services include the Cornish Riviera and Royal Duchy expresses, which run non-stop between Reading and Exeter.
Oxford and The Cotswolds
RoutetphCalling atStock
London Paddington to Oxford1Slough, Reading800 or 802
London Paddington to Great Malvern1Slough, Reading, Oxford, Charlbury, Kingham, Moreton-in-Marsh, Honeybourne (1tp2h), Evesham, Pershore, Worcester Parkway (once opened), Worcester Shrub Hill, Worcester Foregate Street, Malvern Link
Some trains continue to Hereford calling at Colwall and Ledbury. Other trains terminate short in Worcester.
Cheltenham Direct
RoutetphCalling atStock
London Paddington to Cheltenham Spa1Reading, Didcot Parkway, Swindon, Kemble, Stroud, Stonehouse, Gloucester and Cheltenham Spa
trains reverse at Gloucester

Commuter and local routes

Great Western Railway operates commuter services between London and destinations such as Slough, Greenford, Reading, Didcot, Oxford, Newbury, Bedwyn, Hereford, Worcester and Banbury. There are also services between Reading and Basingstoke; between Reading and Gatwick Airport via Guildford and Dorking Deepdene on the North Downs Line; and between Bristol and Cardiff via Newport.

Trains also run on various north-south routes from Cardiff, Gloucester and Worcester to Taunton, Weymouth, Salisbury, Southampton, Portsmouth and Brighton. Many of these run via Bristol. The company also runs trains on local routes including branch lines in Devon and Cornwall, such as the Looe, Newquay, Falmouth and St Ives branch lines in Cornwall; the Exmouth, Paignton and Barnstaple branch lines in Devon; and the Gunnislake branch line in Devon and Cornwall.

Thames Valley Locals
LineRoutetphCalling atStock
Great Western Main LineLondon Paddington to Didcot Parkway2Ealing Broadway, Hayes and Harlington, West Drayton, Slough, Maidenhead, Twyford, Reading, Tilehurst, Pangbourne, Goring and Streatley, Cholsey
stations between Paddington and Maidenhead are off-peak only
Greenford branchWest Ealing to Greenford2Drayton Green, Castle Bar Park, South Greenford165
Windsor branchSlough to Windsor & Eton Central3shuttle
Marlow branchMaidenhead to Marlow1Furze Platt, Cookham, Bourne End
Regatta LineTwyford to Henley-on-Thames2Wargrave, Shiplake
Berks & HantsLondon Paddington to Newbury1tp2hReading
train alternates with Exeter semi-fast
Reading to Newbury1Reading West, Theale, Aldermaston, Midgham, Thatcham, Newbury Racecourse
London Paddington to Bedwyn1Reading, Theale, Thatcham, Newbury, Kintbury, Hungerford800
London Paddington to Exeter St Davids1tp2hReading, Newbury, Pewsey, Westbury, Castle Cary, Taunton, Tiverton Parkway (irregular)
Alternates with Newbury express. Some trains continue to Plymouth or Paignton
Reading–Basingstoke lineReading to Basingstoke2Reading West, Mortimer, Bramley165
North Downs LineReading to Gatwick Airport1Wokingham, Blackwater, North Camp, Guildford, Dorking West, Dorking Deepdene, Reigate, Redhill
Reading to Redhill1Wokingham, Crowthorne, Sandhurst, Blackwater, Farnborough North, North Camp, Ash, Guildford, Shalford, Chilworth (1tp2h), Gomshall (1tp2h), Dorking Deepdene, Betchworth (1tp2h), Reigate
trains either serve Chilworth and Gomshall, or Betchworth.
Oxford Canal LineDidcot Parkway to Oxford1non-stop
doesn't run when Banbury train runs
Didcot Parkway to BanburyAppleford, Culham, Radley, Oxford, Heyford, Tackley, Kings Sutton
Runs roughly every two hours instead of Didcot-Oxford train.
Bristol & West Locals
LineRoutetphCalling atStock
Severn Beach LineBristol Temple Meads to Avonmouth (and Severn Beach)3tp2hLawrence Hill, Stapleton Road, Montpelier, Redland, Clifton Down, Sea Mills, Shirehampton
One train per 2 hours extend to Severn Beach, with some services calling at St Andrews Road
Service runs roughly every 40 minutes
165, 166
Heart of Wessex LineGreat Malvern to Westbury1tp2hMalvern Link, Worcester Foregate Street, Worcester Shrub Hill, Ashchurch for Tewkesbury, Cheltenham Spa, Gloucester, Cam and Dursley, Yate, Bristol Parkway, Filton Abbey Wood, Stapleton Road, Lawrence Hill, Bristol Temple Meads, Keynsham, Oldfield Park, Bath Spa, Freshford, Avoncliff, Bradford-on-Avon, Trowbridge
Hourly service exists between Gloucester and Westbury, with Great Malvern and Weymouth extensions approximately every two hours, with some trains doing both and some doing neither.
158, 165, 166
Gloucester to Weymouth1tp2hCam and Dursley, Yate, Bristol Parkway, Filton Abbey Wood, Stapleton Road, Lawrence Hill, Bristol Temple Meads, Keynsham, Oldfield Park, Bath Spa, Freshford, Avoncliff, Bradford-on-Avon, Trowbridge, Westbury, Frome, Bruton, Castle Cary, Yeovil Pen Mill, Thornford, Yetminster, Chetnole, Maiden Newton, Dorchester West, Upwey
Hourly service exists between Gloucester and Westbury, with Great Malvern and Weymouth extensions approximately every two hours, with some trains doing both and some trains doing neither.
TransWilts LineSwindon to Westbury1tp2hChippenham, Melksham, Trowbridge
South Wales  SomersetCardiff Central to Taunton1Newport, Severn Tunnel Junction, Patchway, Pilning (Taunton-bound Saturdays only), Filton Abbey Wood, Bristol Temple Meads, Nailsea & Backwell, Yatton, Worle, Weston-super-Mare, Highbridge & Burnham, Bridgwater
some services extend to Penzance
255, 158
Bristol Parkway to Weston-super-Mare1Filton Abbey Wood, Stapleton Road, Lawrence Hill, Bristol Temple Meads, Bedminster, Parson Street, Nailsea & Backwell, Yatton, Worle, Weston Milton
Some services run to/from London Paddington and/or Taunton
165, 166
Wessex Main LineCardiff Central to Portsmouth Harbour1Newport, Severn Tunnel Junction, Filton Abbey Wood, Bristol Temple Meads, Bath Spa, Bradford-upon-Avon, Trowbridge, Westbury, Warminster, Salisbury, Romsey, Southampton Central, Fareham, Cosham, Fratton, Portsmouth & Southsea150, 158, 165, 166
Devon Locals
LineRoutetphCalling atStock
Avocet LineExmouth to Exeter2Lympstone Village, Lympstone Commando, Exton, Topsham, Newcourt, Digby and Sowton, Polsloe Bridge, St James Park, Exeter Central, Exeter St Davids, Exeter St Thomas, Starcross, Dawlish Warren, Dawlish, Teignmouth, Newton Abbot, Torre, Torquay
trains reverse at Exeter St Davids
143, 150
Riviera LineExeter to Paignton
Tarka LineSt James Park to Barnstaple1Exeter Central, Exeter St Davids, Newton St Cyres, Crediton, Yeoford, Copplestone, Morchard Road, Lapford, Eggesford, King's Nympton, Portsmouth Arms, Umberleigh, Chapelton
Cornish Locals
LineRoutetphCalling atStock
Atlantic Coast LinePar to Newquay1tp2hLuxulyan, Bugle, Roche, St Columb Road, Quintrell Downs
During summer, local services are cut on certain days which are replaced by expresses to and from London which run non-stop between Par and Newquay.
Looe Valley LineLiskeard to Looe1Coombe Junction Halt (2tpd), St Keyne Wishing Well Halt, Causeland, Sandplace
Between the peaks, 1tp2h runs non-stop, alternating with stopping service.
Maritime LineTruro to Falmouth Docks2Perranwell (1tph), Penryn, Penmere, Falmouth Town
St Ives Bay LineSt Erth to St Ives2Lelant Saltings (1tpd), Lelant (1tp2h), Carbis Bay
Tamar Valley LinePlymouth to Gunnislake1tp2hDevonport, Dockyard, Keyham, St Budeaux Victoria Road, Bere Ferrers, Bere Alston, Calstock
Cornish Main LineExeter St Davids to Penzance1Newton Abbot, Totnes, Ivybridge, Plymouth, Devonport, Dockyard, Keyham, St Budeaux Ferry Road, Saltash, St Germans, Menheniot, Liskeard, Bodmin Parkway, Lostwithiel, Par, St Austell, Truro, Redruth, Camborne, Hayle, St Erth
some services extend to Cardiff Central. Service is supplimented by London Paddington to Penzance and CrossCountry services.
255, 150, 158

Named trains

Great Western Railway's named passenger trains include:[34]

NameOriginDestinationOther details
The ArmadaPlymouthLondon PaddingtonPenzance on Westbound Friday service
The Atlantic Coast ExpressLondon PaddingtonNewquaySummer service
The BristolianLondon PaddingtonBristol Temple MeadsWeston-super-Mare Eastbound only
The Capitals UnitedSwanseaLondon PaddingtonSwansea to Paddington early morning service does not call at Reading, Pullman restaurant service available 05.28 ex-Swansea (Mon-Fri Only)
The Cathedrals ExpressHerefordLondon PaddingtonNone
The Cheltenham Spa ExpressLondon PaddingtonCheltenham SpaEastbound service, Cheltenham Spa to Paddington 12:05 service.
The CornishmanPenzanceLondon PaddingtonWestbound service additionally calls at Pewsey, Westbury & Castle Cary
The Cornish RivieraLondon PaddingtonPenzanceEastbound service does not call at Newton Abbot
The Devon ExpressLondon PaddingtonPaignton07:30 Westbound only service. No return journey. Weekdays only
The Golden HindPenzanceLondon PaddingtonWestbound service additionally calls at Newbury and Totnes. Pullman Restaurant available (Mon-Fri) 06:53 Plymouth to Paddington serving Breakfast, 18:03 Paddington to Penzance serving Dinner.
The MayflowerLondon PaddingtonPlymouthNon stop Taunton to Reading East & West bound following May 2019 timetable change.
The Merchant VenturerLondon PaddingtonBristol Temple Meads or Weston-super-MareEastbound only
The Night RivieraLondon PaddingtonPenzanceSee Night Riviera
The Pembroke Coast Express[35]London PaddingtonPembroke DockSummer Saturday only
The Red Dragon[35]London PaddingtonCarmarthenNone
The Royal DuchyLondon PaddingtonPenzanceEastbound service calls additionally at Tiverton Parkway & Taunton. Pullman Restaurant available on the 12:05 Paddington to Penzance (Mon-Fri only)
The Saint David[35]London PaddingtonSwanseaPullman restaurant service available 10:45 ex-London Paddington (Mon-Fri Only)
The Torbay ExpressLondon PaddingtonPaigntonWestbound service via Bristol TM, Eastbound service via Castle Cary
Y Cymro — The Welshman[35]SwanseaLondon Paddington07:28 Eastbound only

Onboard services

Pullman Dining

Great Western Railway is the only major UK rail operator with restaurant cars. These operate on certain West Country and Wales trains to or from London Paddington and are available to first-class and standard-class passengers, though only first-class passengers may make advance reservations and have priority over seats in the restaurant.[36] Meals in the restaurant car are not included in the price of rail tickets.

First Class

GWR has First Class on all its long-distance high-speed services. First Class on the IETs includes fabric reclining seating with tables at every seat, as well as an at-seat service provided by a customer host on most journeys.[37] Unlike the previous HSTs, the IETs do not have leather first-class seating due to fire regulations. Like the HSTs, there are plug sockets and USB charging points at every seat. There is upgraded WiFi throughout the first-class carriages.[37]

Standard Class

Standard Class is provided on all services.

  • On the 5 coach IETs, first class coach E is the disabled accessible coach with no disabled accessible space in standard class. Like the HSTs, coach A is the quiet coach. Coach B includes bicycle spaces.
  • On the 9 coach IETs, coach A is the disabled accessible coach as well as the quiet coach. Coaches B and J include bicycle spaces.
  • On the 10 coach IETs, first class coaches E and L are the disabled accessible coaches with no disabled accessible space in standard class. Coach A and G are the quiet coaches. Coach B and H include bicycle spaces.

Trolley service

An at-seat trolley service is scheduled to operate on most IET services, with a trolley in each portion of a 10 coach train. This is different from the previous HSTs, which had buffet counters branded as 'Express Cafes'.



In 2004–2005, 79.6% of trains arrived on time (defined as within 10 minutes of their scheduled arrival time).[38] On 22 December 2006, the First Great Western InterCity service was declared the worst in Britain for delays, according to figures from the Office of Rail Regulation, with more than one in four trains running late.[39] First was also the only train company to achieve a year-on-year fall in performance results.

First Great Western admitted to misreporting the number of cancellations in the period from August to December 2007, revised figures showing the company to have breached the cancellation threshold in the franchise contract. Specifically the company was alleged to have deliberately cancelled trains on the day prior to service without the prior approval of the Department for Transport, and without recording these cancellations on their performance figures. The company was also accused of falsifying records in order to claim dispensation for large numbers of cancellations.[40] First Great Western was named in a Passenger Focus survey as the worst train operating company for 2007.[41]

On 6 September 2007 FirstGroup announced changes to its management structure, apparently designed to strengthen the First Great Western commuter services. Anthony Smith, head of the rail users council Passenger Focus commented, "A fresh management approach is welcome. Clearly, looking at the passenger satisfaction scores for First Great Western, the train company and Network Rail have a lot to do. However, passengers will believe it when they see improvements."[42]

Some delays are attributable to Network Rail rather than the operator, as the Office of Rail Regulation (ORR) found in September 2007,[43] when it remarked that the First Great Western service continued "to suffer from very high levels of delays attributed to Network Rail" and described Network Rail's performance as "exceptionally disappointing".

By 2009, passenger satisfaction with First Great Western was described by Passenger Focus as having "significantly improved".[44]

The company is no longer the worst-performing UK rail operator, a title which it held for a long period. However, the Which? survey of rail passengers published in February 2013 showed the company scoring lowest of the larger operators with less than 40% satisfaction (Virgin, which topped the poll, managed 67%).[45]

The latest punctuality statistics to be released by Network Rail for period 7 of 2013/2014 were 89.3% PPM (Public Performance Measure) and a MAA (Moving Annual Average) of 88.8% for the 12 months up to 12 October 2013.[46]

Remedial Plan

In February 2008 the Secretary of State for Transport stated that FGW had "fallen persistently short of customers' expectations and been unacceptable to both passengers and government". She issued First Great Western with a Breach Notice for misreporting cancellations and a Remedial Plan Notice as a result of exceptionally high levels of cancellations and low passenger satisfaction. As part of the Remedial Plan Notice, First Great Western was required to achieve improvement milestones, to lease five more Class 150 units to allow three-car trains to be used on Portsmouth-Cardiff services, to undertake a much more extensive refurbishment of the Thames Turbo fleet, to offer 50% higher compensation for the duration of the franchise, to offer 500,000 more cheap tickets on off-peak services, and to improve station customer information systems. Failure to do this would result in FGW losing its franchise. FirstGroup's railway operating profit, meanwhile, was reported to have risen 10% in the six months to September 2007.[47][48]

By June 2009, FGW had transformed its performance to become one of the UK rail network's more punctual operators, recording 94.6% of trains arriving on time.[49] In February 2010 FGW was named Train Operator of the Year at the national Rail Business awards. Presenting the award, judges said, "First Great Western provides an extensive network of commuter, regional, local and intercity trains. The systems they have put into place over the last two years have made a significant improvement to the service they now provide."[50]

However, in February 2015 First Great Western came 17th (out of 21) in Which? magazine's Best and worst UK train companies survey. Customers gave First Great Western a score of 47% (compared to the worst performing operator, Thameslink and Great Northern, with a score of 43%, and the best performing operator, Grand Central, with a score of 76%). First Great Western also scored 3 out of 5 stars across five of six specific categories, apart from Value for money in which First Great Western scored 2 out of 5 stars.[51]


First Great Western has been criticised for overcrowded trains, and in January 2007 commuters on the Bath-Bristol service staged a protest against overcrowding. Participants were issued with imitation tickets printed with "Ticket type: standing only", "Class: cattle truck", "Route: hell and back", "Price: up 12%". The company threatened protestors with criminal prosecution and fines of £5,000, but staff failed to enforce ticket requirements.[54] Alison Forster, First Great Western's Managing Director at that time, apologised to customers.[55]

In January 2008 another fare strike was held as a passenger group said that not enough improvements had been made, despite First Great Western announcing that 2008 season tickets and car-parking charges would be frozen until the end of the year.[56][57]

In August 2010 First Great Western was shown to have operated all the top ten most overcrowded trains in England and Wales, mostly between Reading and London Paddington.[58] By December 2011, this had reduced to two.[59]

In 2011 First Great Western was revealed to be the train company with the highest levels of overcrowding: an average of 16.6% of passengers were shown to be standing during the morning and evening peak times.[60] In 2012 it held the record for the most overcrowded train, carrying nearly twice its capacity, the 07:44 Henley-on-Thames to London Paddington.[59] Paddington, the London terminus for many FGW services, was identified as the most overcrowded station.[58] The company was also listed as the operator with the most passengers in excess of capacity in the south east region in 2012.[61]

Disabled passengers

In July 2018, a disabled woman was threatened by Great Western Railway staff with police action and removal from the train she was travelling in, for using a disabled space for her mobility scooter.[62] Canadian-born comedian Tanyalee Davis, who has a form of dwarfism, said she was humiliated when a Great Western Railway guard made an announcement that she was "causing problems" which had delayed the train. The incident occurred after a woman travelling with a young child demanded that Davis make way for her pram.[63] GWR said the incident should not have happened and “No one travelling with us should be left feeling like this".[64]

Strike action

The pre-imminent arrival of the new Class 800 saw a series of strikes by the RMT union over who has the right to control the doors, First Great Western as it was known at the time, wanted to replace guards with driver-only operation (DOO), however following several discussions it was agreed to keep guards on all IET services.[65] Another strike took place In early December 2016, amidst a background of ongoing rail strikes on a national level, the RMT ballotted Servest UK workers who were employed on an outsourcing contract to GWR as cleaners; the ballot passed in favour of strike action by 98%. A disruptive transfer period in the outsourcing contract, from Mitie to Servest UK, had resulted in what the RMT referred to as the creation of a "two-tier workforce" amongst cleaners at GWR, with an inequality in pay and working conditions between cleaners employed directly by GWR and those outsourced to Servest UK.[66] Two 24-hour strikes were held between 0600–0600 on 16–17 December and 23–24 December,[67] followed by a 48-hour strike between 0600 on 19 January and 0600 on 21 January 2017.[68] Further industrial action was suspended by the RMT following the January strike as a result of an improvement in ongoing negotiations between the RMT, GWR and Servest UK.[69] The dispute was formally resolved in July 2017 as RMT members voted in favour of accepting a new pay deal.[70]

Rolling stock

Great Western Railway inherited a fleet of InterCity 125 sets (Class 43 power cars and Mark 3 Coaches) and Class 57 locomotives and Mark 3 sleeper coaches from BR. In 2006, it inherited a fleet of Class 165 and Class 166 units from First Great Western Link, and a fleet of Class 143, Class 150, Class 153 and Class 158 units from Wessex Trains.

High-speed services

Class 800 Intercity Express Train

Most Great Western Railway intercity services are operated by a fleet of fifty-seven Class 800 trains.

GWR operates most of its long-distance services between London and destinations such as Swindon, Chippenham, Bath Spa, Bristol Temple Meads, Cardiff Central, Swansea, Carmarthen, Cheltenham Spa, Oxford, Worcester Shrub Hill and Hereford, using these trains, which gradually replaced the older InterCity 125 sets between Autumn 2017 and Spring 2019. Class 800s may also be used for services to Paignton and Plymouth, although the majority of services to far southwestern destinations are operated using Class 802 trains which have higher engine power to cope with the steeper gradients in the south west of the country.

Class 802 Intercity Express Train

GWR operates most long-distance services between London and destinations in the west of the network (such as Paignton, Newquay, Plymouth and Penzance) using its fleet of thirty-six Class 802 trains, the first of which was introduced on 20 August 2018.[71]

These trains are almost identical to Great Western Railway’s fleet of Class 800 trains, the only key difference being that the Class 802 trains have a higher engine operating power  700 kW (940 hp) per engine as opposed to 560 kW (750 hp)  and are fitted with larger fuel tanks to cope with the gradients and extended running in diesel mode on the long unelectrified stretches in Devon and Cornwall.[72]

Class 57/6

Four Class 57/6 locomotives haul Night Riviera Sleeper services, and failed HST sets.[73] When these are unavailable, GWR hires Direct Rail Services Class 57/3 locomotives to operate the Night Riviera.[74]

Thames Valley and Bristol

Class 165/1 Thames Turbo

The Class 165 "Thames Turbo" is a two- or three-coach DMU used on shorter-distance services in the Thames Valley area, with the majority based at Reading Traction Maintenance Depot. They are mainly used on branches such as the Greenford branch line, Slough–Windsor & Eton line, Marlow branch line and Regatta Line. They are also used on services between Reading and Basingstoke, Didcot Parkway and Oxford or Banbury and sometimes services between London and Oxford. Some (eventually all) are based at St Philip's Marsh depot in Bristol, where they work on the most of the lines in the area including the Severn Beach line, Heart of Wessex Line, Golden Valley line and Bristol to Exeter line. From summer 2018, they are due to run on Cardiff Central to Portsmouth Harbour services too.

In response to its Remedial Plan Notice, First Great Western undertook a more thorough refurbishment of the Thames Turbo fleet than originally planned:[75] the trains were to be fitted with improved lighting, carpets, toilets, and a revised seating layout.[76] This refurbishment started in September 2016.

Class 166 Thames Express Turbo

The Class 166 "Thames Express Turbo" is a three-coach DMU, similar to the Class 165 units but with an internal layout more suitable for longer-distance services. They are now mostly based at St Philip's Marsh depot in Bristol, where they currently work on the most of the lines in the area including the Wessex Main Line, Severn Beach line, Heart of Wessex Line, Golden Valley line and Bristol to Taunton line.

Class 387/1 Electrostar

The Class 387 "Electrostar" is a four-coach EMU built by Bombardier, with a 2+2 seating layout, tables, plug-sockets and free WiFi. It can be operated in four, eight and twelve-coach formations. The class began to enter service in September 2016 on weekday peak services between London Paddington and Hayes & Harlington, using the overhead electrical equipment used by Heathrow Express. Services using the class were extended to Maidenhead in May 2017[77] and later to Didcot Parkway,[78] and from Reading to Newbury.

Bombardier Transportation will modify twelve of these trains by December 2019 at Ilford Depot, providing new first class seating, wi-fi, luggage racks and on-board entertainment to operate Heathrow Express services, replacing the existing Class 332.[4] Several have already been rebranded as "Heathrow Express" and are at GWR's Reading depot however they have been stripped to their bare bones inside with GWR moquette taken out of the seats along with the tables.

West of England

Class 255 Castle with Class 43 power cars

Great Western Railway will be retaining 24 power cars and 48 carriages from its former High Speed Train fleet to form 11 'Castle' 2+4 sets. They are classified as Class 255 sets and will be for use on multiple services between Cardiff, Exeter and Penzance.[79] All power cars being retained will have new nameplates, named after castles from across the area that GWR serve.

The sets are progressively being fitted with automatic doors and controlled emission toilets, to allow their operation beyond 2020, at Doncaster Works.[72] Due to a delay in refurbishing the Castle sets, slam door 2+4 sets known as 'Classic' sets are also being used. When all 11 Castle sets are converted, the remaining Classic sets will go off-lease, as they will no longer be required for use. While all this happens, more 2+4 Castle/Classic sets are being allocated to more local and regional services across the western region.

Until 2017, GWR operated the vast majority of its long-distance services with a fleet of 58 InterCity 125 High Speed Train sets,[80] each consisting of eight Mark 3 coaches sandwiched between two Class 43 locomotives. GWR operated the largest InterCity 125 fleet, owning five sets outright; the rest were leased from Angel Trains and Porterbrook. From 2009 to 2012 (when Class 180s were reintroduced on the Cotswold line)[81] all the company's intercity services were worked by HSTs except the Night Riviera sleeper service between London Paddington and Penzance. From late 2017, following the completion of electrification from Hayes & Harlington to the west of England,[82] intercity services gradually became operated by Class 800 IETs, although a few peak services remained operated by HSTs until early 2019. GWR continued to use HSTs on services to Exeter, Plymouth and Penzance until May 2019, when they were all withdrawn in favour of Class 802 units.[83]

The youngest Class 43 locomotive dated from 1982. After a successful trial by Angel Trains and FGW in 2004, two power cars received new MTU engines while two received new Paxman VP185s, fitted by Brush Traction of Loughborough. The MTU engine proved the better option, both for reliability and for emissions, resulting in FGW, Brush and Angel Trains starting the HST Modernisation programme. The last power cars to be re-engineered were released in April 2008, while several other companies' HSTs have now all undergone a similar programme.[84]

GWR's High Speed Train fleet were refurbished by Bombardier in Derby and Ilford between 2006 and 2008,[85] with leather seats introduced in First Class, redesigned toilets, a redesigned buffet, and at-seat power points. The company opted for mainly airline seats, giving more seats per train.

Following the Southall and Ladbroke Grove rail crashes, GWR requires its HSTs to have Automatic Train Protection and Automatic Warning System safety systems in operation. If either is faulty, the train is not used.

Class 143 Pacer

First Great Western inherited the small fleet of eight two-coach Class 143 Pacer railbuses from Wessex Trains following the franchise merger in April 2006.[86][87] They are currently used on suburban services in and around Exeter. The Class 143 fleet was fully refurbished during 2008 and 2009, and painted in the same livery as the rest of the West of England fleet.[88] Since they are unable to meet an accessibility requirement, they will be withdrawn at the end of 2019 unless they receive an extensive refurbishment proposed by Porterbrook (who own the class 143s and class 144s).[89] The type is due to be replaced by Class 158 units, cascaded from the Bristol area.[90]

All the units are painted in the green GWR livery, 143617, 143618 and 143619 also have a partial interior refurbishment. The first unit repainted was 143603 in July 2017.

Class 150/0 Sprinter

In late 2011 the two original three-car prototype Class 150 Sprinter units (150001 and 150002) were transferred from London Midland to work services on the Reading to Basingstoke Line, allowing the release of Class 165 and 166 units to reinforce other Thames Valley services.[91] They were transferred to West of England services in 2017.[92] Both will move to Northern in April 2020.[93]

Class 150/2 Sprinter

The fleet of 17 two-coach Class 150 Sprinter units was inherited from Wessex Trains as part of the Greater Western franchise shuffle. The fleet had been refurbished by Wessex Trains in 2003, with 2+2 seating arranged in a mixture of 'airline' (face to back) and table seating. The fleet is widespread throughout the former Wessex area, and carried a maroon livery with advertising vinyls for South West Tourism. Each unit was sponsored by a district, town or attraction and carried a unique livery. Most received names of attractions, places and branch lines. Two units were repainted into the new First 'Local' livery, but all units are now due to receive the new green GWR livery. As part of a national fleet shuffle, eight units went to Arriva Trains Wales on 10 December 2006, and were replaced with 8 Class 158 units.

First Great Western received five extra Class 150/2 units in May 2007 as part of its Remedial Plan Notice, to enable three-car Class 158 trains to operate on the Portsmouth-Cardiff services.[75] Five Class 150 sets were hired from Arriva Trains Wales from March 2008 until they were returned in November 2010.

All of Great Western Railway's Class 150/2s are now based at Exeter TMD.

Class 158 Express Sprinter

The Class 158 is a two- or three-coach DMU used on regional express services in the former Wessex Trains area. In February 2008, as part of its Remedial Plan Notice, First Great Western announced that it would form some hybrid 3-car Class 158 units in March 2008, made possible by the transfer of five Class 150/2 units from Arriva Trains Wales.[75] There are now ten hybrid units in operation and, combined with the non-hybrid 3-car unit, this provides eleven 3-car units to operate services between Portsmouth and Cardiff, Great Malvern and Brighton, and Great Malvern and Weymouth. After the introduction of Class 150/1 trains from London Overground and London Midland, three of the remaining five 2-coach Class 158s will be reformed to provide two further 3-coach Class 158s.[94]

The fleet was refurbished in a programme begun in 2007,[95] which included fitting of reupholstered seats, new lighting and floor coverings, CCTV within the passenger saloons, and refurbished toilets. At the same time, the exteriors of the vehicles were repainted in the updated FGW livery, including artwork depicting various local places of interest. GWR's Class 158 vehicles were refurbished at Wabtec in Doncaster.[96]

In 2018 Class 158s will begin running alongside the first completed 'Short set HST' on services between Cardiff, Bristol, Taunton, Exeter, Plymouth and Penzance. Gradually as more 'Short set HSTs' enter service on the route, the Class 158s will move onto local and cross-county services in and around Exeter.

Current fleet

Trainset Class Image Type Top speed Number Coaches Routes
mph km/h
Commuter, regional and branch line
Pacer Class 143 DMU 75 120 8 2
  • Exmouth  Paignton or Barnstaple
Sprinter Class 150/0 DMU 75 120 2 3
  • Exmouth  Paignton or Barnstaple
  • Cardiff or Bristol   Penzance
Class 150/2 DMU 75 120 19 2
  • Bristol  Weymouth
  • Exmouth  Paignton or Barnstaple
  • Cardiff or Bristol  Penzance
  • Liskeard  Looe
  • Par  Newquay
  • St Erth  St Ives
  • Truro  Falmouth Docks
  • Cardiff   Portsmouth
Express Sprinter Class 158/0 DMU 90 145 2 2
  • Cardiff  Portsmouth
  • Cardiff or Bristol  Penzance
  • Brighton  Great Malvern
  • Bristol  Weymouth
  • Newton Abbot  Paignton
13 3
Networker Turbo Class 165 DMU 90 145 20 2
  • London Paddington  Didcot Parkway
  • Reading  Redhill or Gatwick Airport
  • Reading  Basingstoke
  • Reading or Didcot Parkway  Oxford or Banbury
  • Twyford  Henley-on-Thames
  • Maidenhead  Marlow
  • Slough  Windsor
  • West Ealing  Greenford
  • Severn Beach Line
  • Great Malvern  Bristol  Southampton or Weymouth
  • Swindon  Gloucester or Weymouth
  • Cardiff  Portsmouth [97]
16 3
Networker Turbo Express Class 166 DMU 90 145 21 3
  • Severn Beach Line[98]
  • Bristol Parkway  Weston-super-Mare[99]
  • Cardiff Central  Taunton
  • Swindon  Cheltenham Spa or Westbury
  • Great Malvern  Bristol  Southampton or Weymouth
  • Cardiff  Portsmouth [97]
Electrostar Class 387 EMU 110 177 33 4[100]
  • London Paddington  Didcot Parkway and Newbury
  • Reading  Newbury

EMU 110 117 12 4 London Paddington - Heathrow Terminal 5 (from December 2019)
InterCity 125 Class 255 Castle[101] Diesel locomotive 125 200 12 sets

(8 in service)

4[102] Penzance  Exeter or Bristol

Taunton  Cardiff Central

Class 43 + Mark 3s Passenger coach 24 powercars

+ 48 coaches

Class 332 EMU 100 160 9 4 London Paddington  Heathrow Terminal 5
5 5
Hitachi AT300 Class 800/0 & 800/3 IET BMU 140 225 36 5[103][104] London Paddington
  •   Oxford, Bedwyn, Worcester, Great Malvern, Hereford
  •   Cardiff, Swansea, Carmarthen
  •   Bristol, Weston-super-Mare
  •   Cheltenham Spa, Taunton, Paignton
21 9
Class 802/0 & 802/1 IET BMU 140 225 22 5 London Paddington
  •   Exeter, Plymouth, Penzance
  •   Oxford, Bedwyn, Worcester, Great Malvern, Hereford
14 9
Night Riviera Class 57/6 Diesel locomotive 95 152 4 Varies[lower-alpha 1]
  • Night Riviera London  Penzance sleeper service
  • Exeter St Davids  Penzance daytime service
Mark 3 Passenger coach 110 177 18
Shunting Locomotive
Class 08 Shunting locomotive 15 24 8 n/a Stock movements in depots
  1. Locomotive-hauled Mark 3 coaches are generally formed of 7-9 coaches for the Night Riviera. They are hauled by a single Class 57.

Future fleet

In April 2018, GWR announced that it was procuring nineteen bi-mode dual-voltage Class 769 units from Spring 2019 for use on Reading to Gatwick, Oxford and mainline suburban services to London Paddington to cover the loss of Class 387 units which will operate the Heathrow Express service.[108]

Class Image Type Top speed Number Cars per set Routes Built In service
mph km/h
769/9 Flex BMU TBC 19 4
  • Reading  Redhill or Gatwick Airport
  • London Paddington  Reading and Oxford
2019 2020

    Past fleet

    Former train types operated by Great Western Railway include:

    Trainset Class Image Type Top speed Number Withdrawn Routes Notes
    mph km/h
    Commuter, regional and branch line multiple units
    Pacer Class 142 DMU 75 120 12 2011
    • Exmouth  Paignton or Barnstaple
    Transferred to Northern Rail
    Sprinter Class 150/1 17 2018
    • Exmouth  Paignton or Barnstaple
    • Cardiff or Bristol  Penzance
    • Plymouth  Gunnislake
    • Liskeard  Looe
    • Par  Newquay
    • Truro  Falmouth Docks
    • St Erth  St Ives
    • Severn Beach Line
    • Heart of Wessex Line
    Transferred to Northern, meaning that Northern now have all 50 Class 150/1s.
    Super Sprinter Class 153 14 2018-19 4 transferred to East Midlands Trains, 5 transferred to Northern and then Abellio ScotRail and 5 transferred to Transport for Wales
    InterCity 125 Class 43 Diesel locomotive 125 200 95 2019 London Paddington
    •   Hereford, Swansea, Carmarthen
    •   Cheltenham Spa, Bristol Temple Meads
    •   Taunton, Exeter, Paignton, Plymouth and Penzance
    Some transferred to Abellio ScotRail or either stored
    Mark 3 Passenger coach 464
    Adelante Class 180 DMU 125 200 14 2017
    • London  Oxford, Worcester or Hereford
    • London  Bristol, Cheltenham, Cardiff or Swansea (until 2009)
    Transferred to Grand Central and Hull Trains

      Locomotive-hauled trains were in use on services between Cardiff, Bristol, Taunton and Paignton from December 2008 until November 2010 using Virgin Trains Class 57 locomotives with Mark 2 coaching stock. A second set hauled by EWS Class 67s was used between December 2009 and October 2010. These were withdrawn when sufficient DMUs were available following the transfer of six Class 150/1 sets from London Overground.[109] First Great Western issued a tender in May 2013 so that locomotive-hauled trains, or other train formations, could be operated on the Taunton-Cardiff route again, proposed to start in December 2013, to cover for DMUs out of service for refurbishment on Monday-Friday diagrams.[110] GWR also runs loco-hauled sets composed of seating coaches and a Class 57 locomotive from the Night Riviera service between Penzance and Exeter St Davids as part of the summer timetable to release a DMU for other services.

      Twelve Class 142 Pacer DMUs were received by First Great Western in 2007, starting operations that December. These were loaned from Northern (where they had been stored), in part to cover for refurbishment of FGW's Sprinter fleets but also to allow the Class 158s to be reformed as three coach sets. They were based at Exeter TMD, working alongside the similar Class 143s on services in Devon and Cornwall, including the Avocet Line, Riviera Line and Tarka Line. Five 142s were returned to Northern Rail in late 2008, following the completion of the refresh of Class 150 Sprinter units. The remaining seven units were returned to Northern Rail by November 2011 as they had been replaced by Class 150 units cascaded from London Overground and London Midland following the arrival of new Class 172 Turbostar units.

      GWR's Night Riviera service also included the UK's last Motorail service, until that aspect was withdrawn at the end of the 2005 summer season due to low usage.

      First Great Western previously leased 14 Class 180 Adelante units, operating on the Great Western Main Line, but following technical issues they were transferred elsewhere.[111][112] In 2012, five units were returned to First Great Western to operate weekday services on the Cotswold Line, allowing class 165 and 166 units to be reallocated to increase capacity on Thames Valley services.[81] The Class 180s left GWR during 2017 to join Grand Central.[113] The first left the fleet in June 2017;[114] the last transferred in December that year.

      The 150/1s in the GWR fleet transferred to Northern in stages, beginning with the first three in August 2017 when their leases expired,[115] and ending in April 2018.[116]


      HST in modified Great Western Trains livery with First Group logo and fader vinyls at Reading
      A First Great Western Class 150 in the 'Local Lines' livery, worn by former Wessex Trains services

      Great Western Trains adopted a livery of dark green upper body and ivory lower body, with a stylised 'Merlin' bird logo.[117] Following the rebranding as First Great Western, fader vinyls were added to the lower body, with a gold bar containing the stylised FirstGroup F logo and separate Great Western logotype.[118] This livery was sometimes known as the 'fag packet' livery[119]

      When the Class 180 Adelante units were delivered, they were painted in the intercity version of FirstGroup's corporate bus livery. This consisted of a purple-blue base, with pink and gold bars and large pink Fs on the carriage sides and white highlights along the roof and around the driver's cab. The doors were painted white to comply with the Disability Discrimination Act 1995. The HST fleet was repainted to match as they went through overhaul; however, the livery on the power cars was progressively altered to a plain blue base with pink and gold stripes, following problems with dirt build-up on the large white areas.[117]

      The rolling stock used on the Night Riviera sleeper service retained the green and gold First Great Western livery until the stock forming these services was refurbished in 2007, when they were painted into 'dynamic lines' livery with vinyls advertising that the coaches operated the 'Night Riviera Sleeper'.

      The new Greater Western franchise involved repainting the HST fleet into FirstGroup's 'Dynamic Lines' livery for intercity and commuter services in the former First Great Western and First Great Western Link areas. The livery was initially applied to the HST fleet as they went through refurbishment, although the Class 180 units did not receive the new livery due to the termination of their lease. The commuter units also received the new livery while receiving standard maintenance, as a refurbishment was not originally planned.[120] A second livery known as 'Local Lines' was applied to the DMU fleet, replacing the 'Dynamic Lines' with the names of local attractions forming a similar outline.[121]

      The rebranding of the company as Great Western Railway introduced a new GWR logo and a dark green livery with white stripes and grey doors in September 2015, which will be rolled out across the fleet by 2018.[122]


      Great Western Railway trains are based at eight depots. Other depots at Landore (Swansea) and Old Oak Common (London) closed in 2018.

      DepotNearest stationAllocationPictureNotes
      North Pole London Paddington 800, 802 Operated by Agility Trains
      Reading Reading 08, 57, Night Riviera coaches,
      165, 166, 387, 769
      Stoke Gifford Bristol Parkway 800 Operated by Agility Trains
      St Phillip's Marsh Bristol Temple Meads 08, 43, 150, 158, 165, 166
      Exeter Exeter St Davids 143, 150, 158 Depot is being enlarged
      Laira Plymouth 08, 43, 150, 802,
      Long Rock Penzance 08, 43, 57, Night Riviera coaches
      Swansea Maliphant Swansea 800 Operated by Agility Trains

      Past Depots

      DepotNearest stationAllocationPictureNotes
      Old Oak Common London Paddington 08, 43, 57 Closed 8 December 2018[123]
      Landore Swansea 08, 43 Closed in 2018

      TV documentary

      Channel 5 broadcast two television series looking into day-to-day challenges of the Great Western mainline, including events at Dawlish (as well as the sea wall destruction), Cheltenham race day and rugby at Cardiff. It was broadcast as "The Railway: First Great Western" and the last series aired in 2015. A similar series based on London Paddington started in September 2017 and covered events such as the reaction to the Manchester and London Bridge attacks, and several days of severe disruption.

      Future of the franchise

      The franchise is due to end on 31 March 2020. In November 2017, the Department for Transport announced its intention to negotiate a further extension for the franchise until April 2022 with an option to extend for a further two years.[124][125]

      See also


      2. "First Greater Western Limited". Companies House. Retrieved 29 December 2017.
      3. "Station information". First Great Western. Retrieved 6 November 2013.
      4. "GWR to manage Heathrow Express service". Railway Gazette. 28 March 2018. Retrieved 4 April 2018.
      5. Companies House extract company no 5113733 First Greater Western Limited
      6. "About First Group". First Group. Retrieved 25 April 2018.
      7. "The passenger train". The Guardian. London. 20 September 1997.
      8. Railway Organisations Research Paper 99/80 House of Commons Library 20 September 1999.
      9. "Rail takeover to benefit passengers". BBC News. 6 March 1998.
      10. Ramesh, Randeep (7 March 1998). "Rail bosses cash in on privatised gravy train". The Independent. London.
      11. Annual Report 31 March 1999. FirstGroup plc.
      12. "It's First Great Western". Rail. Peterborough. Issue 346. 16 December 1998. Page 7.
      13. "New Rail Franchise Begins" (Press release). First Great Western. 1 April 2004. Archived from the original on 16 November 2008. Retrieved 24 July 2008.
      14. "FirstGroup wins rail franchises". BBC News. 13 December 2005.
      15. "Award of The Greater Western & Thameslink/Great Northern Franchises" (Press release). FirstGroup. 13 December 2005. Archived from the original on 20 December 2007. Retrieved 25 September 2007.
      16. Page from the franchise site using "First Great Western" as name. Archived 24 November 2009 at the Wayback Machine
      17. "First Great Western bids for longer rail franchise deal". BBC News. 11 May 2011. Retrieved 11 May 2011.
      18. Milmo, Dan (13 March 2011). "FirstGroup may give up First Great Western franchise three years early". The Observer. London. Retrieved 18 November 2011.
      19. Haigh, Philip (18 April 2012). "First leads a field of seven bidding for rail franchises". Rail. No. 694. Peterborough. pp. 8–9.
      20. "Great Western franchise to be extended". RailNews. 19 July 2012. Retrieved 19 July 2012.
      21. "New Great Western franchise to deliver new express trains" (Press release). Department for Transport. 27 July 2012. Retrieved 29 July 2012.
      22. "Weston-super-Mare to London rail re-franchise concerns". BBC News. 10 August 2012. Retrieved 13 August 2012.
      23. "Rail franchising future programme" (Press release). Department for Transport. 31 January 2013.
      24. "First celebrates last-minute Great Western deal". Railnews. 3 October 2013. Retrieved 4 October 2013.
      25. "First Great Western retains Wales and west rail franchise". BBC News. 3 October 2013. Retrieved 4 October 2013.
      26. "First Great Western offered new franchise deal". BBC News. 10 October 2014. Retrieved 10 October 2014.
      27. "FirstGroup wins Great Western contract extension". The Guardian. London. 10 October 2014. Retrieved 10 October 2014.
      28. "Updated franchise schedule signals GW extension". Railnews. 10 October 2014. Retrieved 10 October 2014.
      29. "FirstGroup's Great Western rail deal extended to 2019". BBC News. 23 March 2015. Retrieved 23 March 2015.
      30. "First Great Western unveils refurbished first class carriages". Business Traveller. 28 May 2018. Archived from the original on 28 May 2018. Retrieved 28 May 2018.
      31. Benke, Mike (23 March 2015). "First Great Western extend franchise until 2019 - largest train fleet upgrade in generation". Swindon Advertiser. Archived from the original on 2 April 2015. Retrieved 24 March 2015.
      32. "First Great Western to become a thing of the past as Great Western Railway launched". Wiltshire Gazette & Herald. Trowbridge. 20 September 2015.
      33. "First Great Western unveils rebranded Great Western Railway trains". BBC News. 21 September 2015. Retrieved 23 September 2015.
      34. "Named services". Great Western Railway. Retrieved 6 December 2015.
      35. "Great Western Railway Guide to train times 21 May to 31 December 2017, C1: London Paddington to Bristol, Cheltenham Spa and South Wales" (PDF). Archived from the original (PDF) on 4 August 2017.
      36. Hargreaves, Clare (1 August 2014). "Restaurateur Mitch Tonks has given the Great Western Pullman dining car a makeover". The Independent. London. Retrieved 14 November 2015.
      37. "First Class Train Travel and Tickets". Great Western Railway.
      38. Posters displayed at stations as required by Passenger Charter
      39. Clark, Rhodri (22 December 2006). "First Great Western's InterCity service the worst in UK with more than one in four trains late". Western Mail. Cardiff.
      40. Milmo, Dan (26 February 2008). "First Great Western close to losing its franchise". The Guardian. London. Retrieved 24 July 2008.
      41. "National Passenger Survey Autumn 2007" (PDF). Passenger Focus. January 2008. p. 14. Retrieved 9 August 2010.
      42. Milmo, Dan (7 September 2007). "All change on the Great Western line". The Guardian. London. Retrieved 25 September 2007.
      43. Osborne, Alistair (12 January 2007). "Network Rail on probation over First Great Western delays". The Daily Telegraph. London. Retrieved 24 July 2008.
      44. "Official Statistics National Passenger Survey release". Passenger Focus. 2009. Retrieved 6 November 2013.
      45. "Virgin trains top Which? train satisfaction survey for second year". Which?. 18 February 2013. Retrieved 6 November 2013.
      46. "Rail performance results period 7". Network Rail.
      47. "Improving Performance on First Great Western". Department for Transport. 26 February 2008. Archived from the original on 4 June 2008. Official release on contents of First Great Western's Remedial Plan Notice. See also The Scotsman, 27 February 2008, p. 38
      48. "First Great Western Franchise" (Press release). Department for Transport. 26 February 2008. Archived from the original on 5 March 2008. Retrieved 26 March 2008.
      49. "Train punctuality reaches new record high" (Press release). Network Rail. 22 June 2009. Archived from the original on 29 December 2014. Retrieved 24 June 2009.
      50. "First Great Western voted train operator of the year". The Wiltshire Gazette and Herald. Trowbridge. 12 February 2010. Retrieved 5 November 2013.
      51. "Best and worst UK train companies".
      52. Road, Office of Rail and. "Display Report - Office of Rail Regulation - National Rail Trends Portal".
      53. "ORR passenger numbers by train operating company". ORR.
      54. "Passengers in rush-hour protest". BBC News. 22 January 2007. Retrieved 25 September 2007.
      55. "Train company says sorry to users". BBC News. 24 January 2007. Retrieved 6 December 2015.
      56. "Train operator sorry for service". BBC News. 22 January 2008. Retrieved 6 November 2013.
      57. "Fare strikers target rail service". BBC News. 28 January 2008. Retrieved 6 November 2013.
      58. Sedghi, Ami (12 August 2011). "Overcrowded trains: which are the most cramped journeys?". The Guardian datablog. London. Retrieved 6 December 2012.
      59. "Most overcrowded train services: Figures reveal top 10". BBC News. 19 December 2012. Retrieved 27 December 2012.
      60. "Rail overcrowding 'worsening' in London and South East". BBC News. 11 August 2011.
      61. "London and south east overcrowding worsens". 5 July 2012. Retrieved 6 December 2012.
      62. "Disabled comedian 'humiliated' on train". BBC News. 17 July 2018. Retrieved 17 July 2018.
      63. "Disabled comedian Tanyalee Davis rejects apology from Great Western Railway after 'humiliation'". ITV News. Retrieved 17 July 2018.
      64. "Disabled woman 'humiliated by train guard' with announcement over tannoy". The Independent. Retrieved 17 July 2018.
      65. "Rail strike to go ahead as talks fail". 21 August 2015 via
      66. "RMT confirms strike action by cleaners on GWR - rmt".
      67. Anonymous (21 December 2016). "I'm a cleaner on GWR trains. We're striking because we're treated unfairly - Anonymous". the Guardian.
      68. "GWR Servest cleaners striking for pay - rmt".
      69. "RMT prepared to suspend strike action - rmt".
      70. "RATES OF PAY & CONDITIONS OF SERVICE 2017 – GWR - rmt".
      71. "New Intercity Express Train carries passengers for the first time". Retrieved 9 June 2019.
      72. "GWR to retain 11 HSTs for local services" Today's Railways issue 181 January 2017 page 67
      73. "LOCO-HAULED FROM NEWQUAY: GWR Class 57". 13 July 2016.
      74. " - Connecting People Through News".
      75. "Chief Operating Officer Statement". First Great Western. 26 February 2008. Archived from the original on 1 March 2008. Retrieved 26 March 2008. Report on First Great Western's Remedial Plan Notice
      76. "London & Thames Valley Refresh". First Great Western. 2008. Archived from the original on 14 November 2008. Retrieved 24 July 2008.
      77. "Great Western electrification: London and Maidenhead link completed". BBC News. 22 May 2017. Retrieved 22 May 2017.
      78. "New Electrostar Commuter Trains". Great Western Railway. Retrieved 4 January 2018.
      79. Hub, The Railway (3 September 2019). "GWR gives 'Castle' names to its HST power cars... and revives Class 255 designation". The Railway Hub. Retrieved 19 November 2019.
      80. Davy-Osborne, Stephen (4 October 2016). "GWR celebrates 40 years of HST". Swindon Advertiser. Retrieved 6 August 2017.
      81. "Adelantes return to Great Western". Railnews. 24 July 2012. Retrieved 24 July 2012.
      82. "Modernising the Great Western route". Network Rail. Retrieved 14 November 2015.
      83. "Great Western Railway calls time on long-distance HSTs". Rail. Peterborough. 20 March 2019. Retrieved 19 May 2019.
      84. "MTU / HST Power Car Re-engineering Program". wnxx. Retrieved 24 July 2008.
      85. "Bombardier awarded £138 million". The Engineer. 7 June 2006. Retrieved 18 September 2012.
      86. "December 2004 magazine". Cardiff & Avonside Railway Society. December 2004. Retrieved 6 November 2013.
      87. "September 2006". Cardiff & Avonside Railway Society. September 2006. Retrieved 6 November 2013.
      88. "Wabtec Rail delivers '143'". Rail Magazine. 31 December 2008. Archived from the original on 4 September 2012. Retrieved 18 September 2012.
      89. "Porterbrook unveils Pacer DMU life-extension demonstrator". Railway Gazette. 29 June 2015. Retrieved 7 June 2017.
      90. Kelly, Jon (7 March 2016). "Pacers: The train that the UK has struggled to get rid of". BBC News. Retrieved 7 June 2017.
      91. "Return of Adelantes to First Great Western confirmed". RailNews. Stevenage. 23 November 2011. Retrieved 23 November 2011.
      92. "Northern Gets 150s from GWR". Modern Railways. No. 833. February 2018. p. 33.
      93. "Three more 150s for Northern". Today's Railways UK. No. 211. July 2019. p. 64.
      94. "Class 158 Reformations, Customer Panel Meeting Minutes". First Great Western. 19 May 2010. Retrieved 9 November 2010.
      95. "West Fleet Refurbishment". First Great Western. 2007. Archived from the original on 17 October 2007. Retrieved 14 February 2012.
      96. "Preview of the first refurbished Class 158". 26 September 2007. Retrieved 6 October 2007.
      98. Ashcroft, Esme (3 July 2017). "New 'turbo train' fleet arrives in Bristol". Bristol Post. Retrieved 9 August 2017.
      99. "Archived copy" (PDF). Archived from the original (PDF) on 4 October 2017. Retrieved 29 October 2017.CS1 maint: archived copy as title (link)
      100. Clinnick, Richard (30 August 2016). "GWR shows off the first of its new Class 387 EMUs". Rail. Peterborough. Retrieved 22 May 2017.
      101. "Is there really a Class 255 and Class 257?????". RailUK Forums. Retrieved 19 November 2019.
      102. "Trains being modernised to add to Cornish services". Cornish Times. Liskeard. 26 March 2018.
      103. "First Class 800 'Super Express Train' arrives in the UK". The Railway Magazine. Vol. 161 no. 1369. Horncastle, Lincs. 1 April 2015. pp. 6–7. ISSN 0033-8923.
      104. "GWR runs first bi-mode IEP Class 800 to Paddington". Rail. Peterborough. 29 June 2016.
      105. "GWR runs first bi-mode IEP Class 800 to Paddington". Rail. Peterborough. 30 June 2016. Retrieved 18 August 2016.
      106. "New fleet of trains to bring better journeys to the south west" (Press release). Department for Transport. 30 July 2015.
      107. "AT300 for the West of England". Hitachi Rail Europe. 2015. Retrieved 1 December 2015.
      108. "Nineteen tri-mode Flex Class 769s for GWR". Rail. 19 April 2018. Retrieved 19 April 2018.
      109. "Taunton Trains Loco-Hauled Info". Taunton Trains. 27 April 2011. Archived from the original on 12 October 2012. Retrieved 19 October 2012.
      110. "FGW offers £7 million loco-hauled contract". The Railway Magazine. 28 May 2013. Archived from the original on 17 June 2013. Retrieved 12 August 2013.
      111. "Adelantes return to Great Western". Railnews. 24 July 2012. Retrieved 12 April 2016.
      112. "Wales loses new trains - again". Wales Online. 31 March 2013. Retrieved 12 April 2016.
      113. "Grand Central to acquire five FGW 180s" Rail Magazine issue 759 15 October 2014 page 11
      114. "Grand Central 180 Fleet Update". North East Coastliners. 10 June 2017. Retrieved 24 August 2017.
      116. "GWR Class 150/1's transfer to Northern Trains". Taunton Trains. 12 January 2018. Retrieved 17 January 2018. Great Western Railway Class 150/1s (which were originally inherited from Central Trains and Silverlink Trains) are now in the process of being transferred to Northern Trains.
      117. "HST". Taunton Trains. Retrieved 3 June 2019.
      118. "First Great Western rebrands its HSTs". Rail (Peterborough). Issue 360. 30 June 1999. p. 14.
      119. "Great Western Railway". 125 group. Retrieved 26 August 2018.
      120. "The first unit to be reliveried 166220". 4 October 2006. Retrieved 10 October 2006.
      121. Jonathon. "First Great Western 150249". Flickr. Retrieved 6 December 2015.
      122. "First Great Western unveils rebranded Great Western Railway trains". BBC News. 21 September 2015. Retrieved 3 June 2019.
      123. Holden, Michael (9 December 2018). "Farewell Old Oak Common TMD (1906–2018)". RailAdvent. Retrieved 4 February 2019.
      124. The future of the Great Western franchise Department for Transport 29 November 2017
      125. GWR responds to DfT announcement to extend GWR franchise Great Western Railway 29 November 2017

      Media related to Great Western Railway (First Group) at Wikimedia Commons

      Preceded by
      As part of British Rail
      Operator of Great Western franchise
      Preceded by
      First Great Western
      Great Western franchise
      Operator of Greater Western franchise
      2006 – present
      Preceded by
      First Great Western Link
      Thames franchise
      Preceded by
      Wessex Trains
      Wessex franchise
      This article is issued from Wikipedia. The text is licensed under Creative Commons - Attribution - Sharealike. Additional terms may apply for the media files.