East Midlands Ambulance Service

East Midlands Ambulance Service National Health Service (NHS) Trust (EMAS) provides emergency 999, urgent care and patient transport services for the 4.8 million people within the East Midlands region of the UK - covering Nottinghamshire, Derbyshire (except Glossop, Hadfield and Tintwistle), Leicestershire, Rutland, Lincolnshire (including North and North East Lincolnshire) and Northamptonshire.

East Midlands Ambulance Service
TypeNHS trust
HeadquartersNottingham, Nottinghamshire
Region servedNottinghamshire, Derbyshire, Leicestershire, Rutland, Lincolnshire and Northamptonshire
NHS regionNHS England
Area size6,425 sq miles
Population4.8 million
Establishments70 sites including 2 control rooms
Budget£158 million (2017/18)
ChairPauline Tagg MBE
Chief executiveRichard Henderson


In 2016/17 EMAS received over 938,837 emergency 999 calls with ambulance clinicians dispatched to 653,215 incidents.[1]

EMAS employs about 3,290 staff at more than 70 locations, including two control rooms at Nottingham and Lincoln - the largest staff group are those who provide accident and emergency responses to 999 calls. [1]

In 2013 EMAS took on 140 new emergency care assistants.[2] In 2014 EMAS announced they were bringing back the ambulance technician role.[3]

In 2010−11 EMAS missed key performance targets after a cold spell brought snow and ice.[4] By June 2015 EMAS had failed to meet their category 1 response times for the fifth successive year.[5]


EMAS previously provided patient transport services until contracts worth £20 million per year were taken over in 2012 by two private sector companies.[6] In 2012−13 EMAS had a budget of £148 million.[7] The Trust spent £4.3 million on voluntary and private ambulance services in 2013−14 for support in busy periods.[8]

In 2015 the service also faced a drop in funding of around £6 million a year.[9]

In October 2014 the Trust decided to spend £88,000 on upgrading its computer equipment.[10]

In 2018 the trust said it would need an extra £20 million a year to meet the new ambulance performance standards.[11]

See also


  1. East Midlands Ambulance Service NHS Trust (30 June 2018). "East Midlands Ambulance Service NHS Trust - Overview". nhs.uk. NHS. Retrieved 13 September 2018.
  2. "East Midlands Ambulance Service fined for third successive year". BBC News. 22 May 2013.
  3. "East Midlands Ambulance: Increase in paramedic stress". BBC News. 19 December 2014.
  4. "East Midlands Ambulance Service worst in England". BBC News. 23 June 2011.
  5. "East Midlands Ambulance Service miss targets for fifth year". BBC News. 16 June 2015.
  6. "East Midlands Ambulance Service loses £130m contract". BBC News. 10 December 2011.
  7. "East Midlands Ambulance Service: Private ambulance surge defended". BBC News. 9 August 2013.
  8. "Nearly £8 million cost of private ambulances to cope with 999 demand". Leicester Mercury. 30 January 2015. Archived from the original on 8 February 2015. Retrieved 8 February 2015.
  9. Crowson, Isaac (31 October 2015). "Nigel Mills MP demands 'urgent action' from East Midlands Ambulance Service over response times". Derby Telegraph. Archived from the original on 13 December 2015. Retrieved 15 December 2015.
  10. "New computer systems for Nottinghamshire's ambulance service after 42,000 patients' files lost". Nottingham Post. 30 October 2014. Archived from the original on 1 December 2014. Retrieved 15 December 2015.
  11. "Ambulance trusts demand millions to meet new targets". Health Service Journal. 4 May 2018. Retrieved 13 August 2018.
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