|Parent||Transport Canberra and City Services Directorate|
|Founded||1926Federal Capital Commission as Canberra City Omnibus Serviceby|
|Commenced operation||19 July 1926|
|Service type||Bus services|
|Hubs||City Bus Station|
|Fleet||456 (May 2019)|
|Annual ridership||17.8 million (2015/16)|
|Chief Operating Officer||Bren Burkevics|
The service was first known as Canberra City Omnibus Service, but it has had a number of names over the years, including Canberra City Bus Service, Canberra Omnibus Service and Canberra Bus Service. On 14 February 1977, it was renamed as the Australian Capital Territory Internal Omnibus Network, or ACTION for short.
In June 2018, the ACT Government released a proposal for changes to the bus network to coincide with the opening of the Light Rail which included a 7-day network with 10 rapid routes and an overhaul of the route numbers. The proposed changes caused controversy due to changes to school services and the removal of all Xpresso services. Public consultation for the proposal lasted between June and August 2018 and a modified proposal was released in October 2018. The starting date of the new bus network was pushed back to 29 April 2019 due to delays on the construction of the Light Rail.
ACTION is a business unit of the Public Transport Division of the Transport Canberra and City Services Directorate of the ACT Government. Transport Canberra was formed on 1 July 2016 combining the Public Transport Division and Capital Metro Agency to manage all public transport operations within the ACT.
Regular route services
ACTION's regular weekday services operate either as feeder services to a single town centre or connect two or three town centres via suburban streets.
During weekends and public holidays, ACTION provides a reduced level of service with most suburban routes operating with an hourly or two-hourly frequency.
Other peak services
Special needs transport
ACTION also operates the special needs transport division which provides transport for school students with a disability. This division is operated using a dedicated fleet of wheelchair-accessible minibuses.
Flexible bus service
The Flexible bus service operates on weekdays to provide a free, basic bus service to passengers with limited access to normal public transport options. Six services operate daily providing a pick up service in the morning from designated suburbs to shopping centres and hospitals, with return services operating in the afternoon.
These bus services are operated by the special needs transport minibuses.
There are four cash fare options on ACTION:
- Adult Single (with 90 minute transfer)
- Adult Daily
- Concession Single (with 90 minute transfer)
- Concession Daily
The pre-paid ticketing system operated by the ACT Government is known as MyWay. It uses contactless smart cards with MIFARE-Technology onto which credit is loaded. Passengers are required to 'tag on' when boarding the bus and 'tag off' when exiting, at which point the appropriate fare is calculated and, if required, deducted from the stored value on the MyWay card.
The MyWay system uses Parkeon software and equipment including Wayfarer 200 consoles and Axio card readers. The system was built and installed by Parkeon's Australian distributor, Downer EDi. Instead of being developed from scratch, MyWay was adapted from Transperth's SmartRider system which also uses Parkeon hardware and software.
|Chassis||Body||Type||Air con||Notes||Number in service||Orders|
|Renault PR100.2||Ansair Metro||Step entrance rigid, Diesel||✓||Branded as Macks||60|
|Renault PR100.3||Austral Denning Starliner||Step entrance rigid, Diesel||✓||16|
|Irisbus Agora||Custom Coaches CB60||Low-floor rigid, Euro II Diesel||✓||✓||✓||One withdrawn after a fire, originally ordered by King Brothers||19|
|Scania L94UB||Custom Coaches CB60||Low-floor rigid, CNG||✓||✓||✓||54|
|MAN A69 18.310 HOCL-NL||Custom Coaches CB60 Evo II||Low-floor rigid, CNG||✓||✓||✓||16|
|MAN A69 18.310 HOCL-R-NL||Custom Coaches CB60 Evo II||Low-floor rigid, Euro IV Diesel||✓||✓||✓||2|
|MAN A69 18.320 HOCL-NL/E5||Custom Coaches CB60 Evo II||Low-floor rigid, Euro V Diesel||✓||✓||✓||87|
|Scania K320UB 6x2*4||Custom Coaches CB60 Evo II||Low-floor rigid tri-axle (steerable-tag), Euro V Diesel||✓||✓||26|
|Scania K360UA 6x2/2||Custom CB80||Low-floor articulated, Euro V/EEV Diesel||✓||✓||✓||Fitted with bike racks in June 2017||33|
|Scania K320UB 4x2||Custom CB80||Low-floor rigid, Euro VI Diesel||✓||✓||✓||82|
|Scania K320UB 4x2||Bustech VST||Low-floor rigid, Euro VI Diesel||✓||✓||✓||40 on order; to be delivered from November 2019 to June 2020||30||40|
|Scania K360UA 6x2/2||Volgren Optimus||Low-floor articulated, Euro VI/EEV Diesel||✓||✓||✓||11|
|Scania K320UB 4x2||Volgren Optimus||Low-floor rigid, Euro VI Diesel||✓||✓||✓||20|
Bicycle racks have been fitted to the front of 94% of the buses in the fleet. Each rack can hold two bicycles. Passengers may load a bicycle onto the rack for free, but must pay a regular fare to travel on the bus.
Apart from buses with all over advertising or special designs, ACTION's fleet sport either a blue, orange and white (Renault buses) or a green, orange and white livery (all other buses). In December 2016, a predominantly blue livery was introduced.
ACTION's Special Needs Transport division operates a fleet of eighteen Mitsubishi Fuso Rosa minibuses. These buses are white in colour and do not operate on route services.
ACTION operates three depots:
- Woden Bus Depot, Prospect Court, Phillip opened 16 April 1974, closing in February 1997 before reopening in 2009. It currently houses the Special Needs Transport minibus fleet and buses which are not in service. It is to be demolished in 2018 with a new depot built.
- Belconnen Bus Depot, Cohen Street, Belconnen opened 3 September 1979, includes a bus wash, workshop, undercover bus parking, diesel refill, drivers amenities and administrative area.
- Tuggeranong Bus Depot, Scollay Street, Greenway opened in August 1989, includes a bus wash, workshop, undercover bus parking, CNG and diesel fuelling facilities, drivers amenities and administrative area.
- City Bus Station (opened 23 November 1982 and remodelled 2000) serves Canberra Central, R2, R3, R4, R5, R6, R7 and R10 services. It provides interchange with light rail (R1)
- Woden Bus Station (opened 4 December 1972, second stage opened 1982) serves Woden Valley, Weston Creek, Tuggeranong, R4, R5 and R6 services
- Tuggeranong Bus Station (opened 12 August 1991) serves Tuggeranong and R4 services
- Located in Belconnen Town Centre are three bus stations - Cohen Street (opened 2009) and Belconnen Community Station (opened November 2010) and Westfield Belconnen Station - which serve Belconnen, R2, R3, R4, R8 and R9 services
- Gungahlin Town Centre - located on Gungahlin Place - serves Gungahlin and R8 services. It provides interchange with light rail (R1)
City Bus Station is located on East Row, Mort Street and Alinga Street. Limited local access is permitted on Mort and Alinga Streets, while East Row is a bus-only street. Since April 2019, several major routes stop in the part of Aligna Street to the west of Northbourne Avenue, but it continued to be open to traffic until 26 July 2019. Woden and Tuggeranong Bus Stations are off street stations which permit access only to buses, essential traffic and emergency vehicles.
Belconnen Town Centre is serviced by two bus stations located along Cohen Street: Cohen Street Bus Station (located outside the Belconnen Bus Depot near the intersection with Josephson Street, opened in May 2009) and Belconnen Community Bus Station (located between Benjamin Way and Emu Bank, at the site of the former Belconnen Interchange, opened in November 2010). In addition, a major stop is located outside Westfield Belconnen, near the intersection of Cohen and Lathlain Streets. All bus routes travelling to or through Belconnen Town Centre service all three locations. Additional stops are located on Emu Bank and Eastern Valley Way which are serviced by most routes which travel through Belconnen Town Centre.
Bus shelters installed at stops include what is referred to as a "concrete bunker" which were first installed in May 1975. More modern shelters include glass-sided Adshel shelters (both with and without advertising) which were first installed in 2007 and CAM (Community Asset Management NZ Limited) shelters which were first installed in 2012.
- "Canberra's Engineering Heritage". Engineering Heritage Australia. Archived from the original on 30 April 2010. Retrieved 21 February 2014.
- Bus Canberra Times 15 February 1977 page 3
- The evolution of articulated buses in Canberra ACT Bus
- "More services, fewer stops: check out Canberra's new bus network". Canberra Times. Retrieved 16 November 2018.
- "What will Canberra's new bus network mean for students?". Canberra Times. Retrieved 19 November 2018.
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- Transport Canberra Service Australasian Bus & Coach 5 July 2016
- Timetables Transport Canberra
- Route R2 Transport Canberra
- Route R3 Transport Canberra
- Route R4 Transport Canberra
- Route R5 Transport Canberra
- Route R6 Transport Canberra
- Route R7 Transport Canberra
- Route R8 Transport Canberra
- Route R9 Transport Canberra
- Route R10 Transport Canberra
- School Routes By Number Transport Canberra
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- "Renault PR100.2 Mk II" (PDF). ACTION. Archived from the original (PDF) on 15 September 2009. Retrieved 14 September 2009.
- "Renault PR100.3 Diesel" (PDF). ACTION. Archived from the original (PDF) on 15 September 2009. Retrieved 14 September 2009.
- "Irisbus Agoraline CB60 Low Floor - Diesel" (PDF). ACTION. Archived from the original (PDF) on 15 September 2009. Retrieved 14 September 2009.
- "Scania L94UB CB60 Low Floor - CNG" (PDF). ACTION. Archived from the original (PDF) on 15 September 2009. Retrieved 14 September 2009.
- "MAN A69 18.310 HOCLNL CNG Low Floor" (PDF). ACTION. Archived from the original (PDF) on 15 September 2009. Retrieved 14 September 2009.
- "MAN A69 18.320 HOUCL-R-NL Diesel Low Floor" (PDF). ACTION. Archived from the original (PDF) on 17 February 2012. Retrieved 19 September 2009.
- "Scania K320UB 14.5m 6x2*4 CB60 Low Floor Diesel" (PDF). ACTION. Archived from the original (PDF) on 4 March 2012. Retrieved 25 March 2010.
- "Scania K360UA 6x2/2 CB80 Low Floor EEV Diesel" (PDF). ACTION. Archived from the original (PDF) on 3 February 2013. Retrieved 27 August 2012.
- "Bike Racks to be fitted to articulated buses". Transport Canberra. Archived from the original on 31 May 2017. Retrieved 12 June 2017.
- "Deed of Variation" (PDF). Transport Canberra and City Services. Retrieved 15 December 2019.
- Jervis-Bardy, Dan. “ 40 new diesel-powered buses to join Transport Canberra's fleet”, The Canberra Times, Canberra, 18 November 2019. Retrieved on 14 November 2019.
- "Bike Racks on Buses". ACTION. Retrieved 20 February 2014.
- New ACTION buses to be blue, light rail trams to be red Canberra Times 14 December 2016
- New Transport Canberra Livery Australasian Bus & Coach 20 December 2016
- "Entry to the ACT Heritage Register" (PDF). ACT Heritage Council. Archived from the original (PDF) on 14 February 2014. Retrieved 20 February 2014.
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- Recommendation 22 Report on Inquiry into ACTION Buses and the Sustainable Transport Plan ACT Government October 2009
- Preliminary Design Consultancy for the new Woden Bus Depot ACT Government December 2017
- Old Woden bus depot to be demolished to make way for storehouse for 120 buses Canberra Times 14 January 2018
- "New Depot Opens" Fleetline October 1989 page 154
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- Belconnen Town Centre Developments ACTION Bus Timetable & Route Changes (Advertisement) Canberra City News 14 May 2009
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- Change at the interchange - the new Belconnen bus facilities ABC Radio Canberra 11 November 2010
- "Improvements to Belconnen Town Centre". ACT Planning and Land Authority. Retrieved 25 December 2008.
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- "AdShel wins ACT tender". B & T. Archived from the original on 23 August 2013. Retrieved 23 August 2013.
- "Case Study - Canberra ACT bus shelters". CAM Shelters. Archived from the original on 25 February 2014. Retrieved 21 February 2014.